Privacy and Cookie Policy

At Tech Geeks Solutions LLC, the security and confidentiality of information are the fundamental pillars of our corporate architecture. This Privacy Policy outlines how we collect, use, protect, and manage your data when you visit our website or interact with our service infrastructure.

1. Identity of the Data Controller

The data controller is Tech Geeks Solutions LLC, a legally constituted entity in the United States of America. We operate under strict international corporate standards and adhere to the global data protection regulations applicable to the regions in which we provide services.

2. Information We Collect

We collect only the information strictly necessary to ensure the performance of our systems and offer you high-level corporate solutions:

• Browsing Data: Through cookies and analytics technologies (Google Analytics 4), we collect technical data such as your anonymized IP address, device type, browser, and behavior on our website.
• Contact Data: Information provided voluntarily (name, email, company, phone number) when requesting a technical audit or contacting us via WhatsApp or other forms.
• Biometric and Access Data (Corporate Portals): For active clients using our integrated ecosystems (D2 WEB, Welcome), the processing of fingerprints, facial geometry, and payroll records is governed by specific corporate contracts and Service Level Agreements (SLAs).

3. Data Protection and Cryptography

As a firm specializing in Zero-Trust security, we make no compromises with your data. All critical information and biometric templates processed through our systems operate under AES-256 Advanced Encryption.

Our cloud infrastructure is backed by top-tier technology partners (such as AWS, Microsoft Azure, and Biometrika.ec) and operates within data centers with ISO 27001 Certification, ensuring redundancy, fault tolerance, and protection against external threats.

4. Cookie Policy

This website uses cookies to improve the user experience and analyze traffic. Cookies operate under the following principles:

• Strictly Necessary Cookies: Essential for the site to function and cannot be switched off in our systems.
• Analytical Cookies: We use Google Analytics to understand how visitors interact with the web. These scripts are disabled by default and are only activated if you grant explicit consent through our privacy banner.

You can revoke your consent or delete cookies at any time by configuring your web browser preferences.

5. Third Parties and Sharing

Tech Geeks Solutions LLC does not sell, rent, or trade your personal information to third parties. We only share data with technological infrastructure partners (cloud providers or hardware manufacturers like Suprema Inc.) under strict Non-Disclosure Agreements (NDAs) and exclusively to guarantee the operability of the contracted services.

6. Your Privacy Rights

You maintain absolute control over your information. At any time, you can exercise your rights to:

• Access the data we hold about you.
• Rectify any inaccurate information.
• Request the deletion of your personal data (Right to be forgotten), provided there is no legal or contractual obligation requiring its retention.

7. Privacy Contact

If you have any questions, concerns, or wish to exercise your privacy rights regarding your infrastructure or browsing data, please contact our compliance officer at:

Email: legal@techgeeks-solutions.com